1. Warranty period:
- The warranty may be used within one year of receiving the product, in the event of a fault, a drop or any other problem related to the functioning of the product.
2. Extended warranty:
- An extended warranty for an additional year can be purchased at an extra cost.
- The extended warranty includes the same terms as the standard warranty, with the added benefit of faster solutions and extended telephone support.
3. Warranty coverage:
- The warranty also covers a wide range of possible issues, such as faults in operation, performance or faulty design.
4. Contact details:
- For anything related to a problem with the product, please contact our customer service promptly.
- Contact details appear on the website and in the warranty document.
5. Claim procedure:
- In the event of a fault, please contact our authorized team.
- The process includes sending the product to us and a prompt return with a solution or a replacement.
6. Response time:
- During this warranty period, we will repair and handle the issue quickly and efficiently.
- The maximum response time is 7 days from receipt of the request.
7. External damage:
- Please note that the warranty period does not cover damage caused by external impact, improper use or any action taken with the product that causes a fault.
8. Updates and improvements:
- This policy may be updated from time to time. .
Our aim is to ensure you have a positive experience with our products. We will be glad to provide help and service should you need it.