Shipping

We make every effort to keep delivery times short, ranging between 7 and 21 business days.

For certain products, delivery times may be longer.

Returns

Under consumer protection law, products may be returned within 14 days of receiving the product or the order, with no need to give a specific reason.  

1. Right to return products

1.1 Within 14 days of receiving the product or of the order being completed, depending on the process, the ordering procedure or the product being put to use, you may request a refund for the product in accordance with the following rules:

1.2 There is no need to state a specific reason for returning the product.

2. Return process

2.1 You must contact us by email at our email address before the deadline for returning the products.

2.2 Products must be returned to the address specified in the email confirming the return request.

2.3 The return of the products will be carried out within 14 days of receipt of the return request. We will process the return within 14 days of receiving the products.

3. Conditions for returning products

3.1 The products must be in their original condition, in their original packaging and undamaged.

3.2 All costs involved in the return, including shipping, packaging and any additional costs incurred in the return process, may be deducted from the refund.

4. Exceptions and special cases

4.1 In certain cases, as permitted by law, the return of products may be declined, subject to specific conditions and in accordance with consumer protection laws.

5. Contact

5.1 For any question or request you may have on this matter, you can contact us by email at [your email address] or via the contact details available on the store's website.

6. Changes to the policy

6.1 We reserve the right to change the returns policy at any time, in accordance with the laws of the State of Israel.

7. Application

7.1 This policy is amended and replaced at our discretion, and it applies wherever a purchase is made from the store.